What makes Homer Hot different from other hot sauces?

We don't believe in mass-produced mediocrity. Each bottle of Homer Hot is handcrafted in small batches, allowing us to meticulously control the quality and consistency of our sauces. This attention to detail ensures that every drop delivers an exceptional culinary experience.

What ingredients are used in Homer Hot sauces?

We use fresh, natural ingredients, including peppers, fruits, and spices. The specific ingredients vary depending on the sauce. You can find the full ingredients list on the back of each bottle.

How hot are your sauces?

We offer a range of heat levels to suit all palates, from mild to fiery.

  • Our Habanero Snap is our mildest sauce, with a gentle heat and bursts of citrusy flavor.
  • Our Ghost Snap offers a balanced experience with equal parts heat and flavor.
  • The Reaper Snap is our hottest sauce, designed for spice enthusiasts and seasoned hot sauce lovers.

We recommend starting with our mildest sauce and working your way up to the hotter ones.

What are Scoville units?

Scoville units are a measure of the heat level of chili peppers.

The higher the Scoville units, the hotter the pepper.

  • Habanero Snap: 100,000 - 350,000 SHU 
  • Ghost Snap: 850,000 - 1,040,000 SHU 
  • Reaper Snap: 1.5 - 2.2 million SHU

Remember, these are Pepper Scoville ratings. The final heat level of the sauce might differ slightly due to other ingredients and processing.

What does "slow-cooked in small batches" mean?

When we say our sauces are "slow-cooked in small batches," we mean that we simmer them gently over low heat in small quantities. This allows the flavors to develop more fully and results in a richer, more complex flavor profile than mass-produced sauces

What is the shelf life of Homer Hot sauces?

Our sauces are crafted to ensure freshness. Unopened bottles have a shelf life of 9-12 months, while opened bottles have a shelf life of one month at room temperature and 6 months when refrigerated. 

Can I find Homer Hot sauces in local stores?

Currently, our sauces are available exclusively through our online store. We believe in offering a direct connection with our customers, ensuring a personalized experience with every bottle.

Are Homer Hot sauces gluten-free and vegan?

Yes, our sauces are gluten-free and vegan-friendly. We prioritize natural ingredients without compromising taste or quality.

What is your return policy?

Not feeling the heat or got the wrong sauce? No problem! Contact us within 14 days of shipping, and we’ll make it right with a full refund or replacement. 

How much does shipping cost?

Shipping costs are calculated based on your order total and shipping destination. You can see the estimated shipping cost before you complete your order.

What are the shipping options?

  • We offer a variety of shipping options to meet your needs, including standard ground shipping, expedited shipping, and international shipping.
  • You can select your preferred shipping option during checkout.

How quickly do you process and ship your orders?

  • We process and ship standard orders within 1-2 business days.
  • You will receive a shipping confirmation email with tracking information once your order has shipped.

I tried to place an order, but my payment did not go through. However, I checked my credit card statement, and I saw a pending charge from the store. What happened?

  • Sometimes, banks may place a temporary hold on your funds during the checkout process.
  • This hold should be released within 24-48 hours.
  • If the hold is not released, please contact your bank for further assistance.

I keep getting an error that says, "Zip code does not match billing address." Why is that?

  • Please ensure that you have entered the correct zip code associated with your billing address.
  • If you are still having trouble, please contact our customer support team for assistance.

How can I track my order status?

You can track your order status by logging into your account on our website.

You can also click on the tracking link provided in your shipping confirmation email.

How long will it take for my order to arrive?

  • Shipping times vary depending on your location and the shipping method you selected.
  • Standard ground shipping typically takes 3-5 business days.
  • Expedited shipping options are available for faster delivery times.

Do international orders have to pay customs fees?

Yes, international orders may be subject to import taxes.

Do you offer discounts for bulk orders?

Yes! Get 10% off all orders over $30. 

How do I contact your company if my question isn't answered here?

  • You can contact our friendly customer support team by email at  support@homerhot.com 
  • We are available to answer your questions and assist you with your orders Monday-Friday, 9:00 AM - 5:00 PM PST.